Wires Design

Yes, when your order is shipped, you will receive a tracking number from the shipper. The tracking is sent via email/text.

We hope you will be satisfied with your product. We do not have a specific guarantee, but apply the Consumer Purchase Act's right of complaint.

The time it takes to manufacture and deliver an order varies depending on size and complexity. It usually takes between 2-4 working days for manufacturing small trees and 4-8 for large trees and an additional 5-10 working days for delivery, depending on the delivery destination. We usually have the wine charms in stock with immediate delivery.

As soon as your order is ready, it will be sent via one of our shippers PostNord or DHL. You can find the processing time for your product on the product page of the products you ordered. Which of the forwarders we deliver with depends on your choice at checkout. Normal delivery time is between 5-10 weekdays, but may take longer in case of heavy traffic or depending on which country you live.

Yes, all our products are made to order, which means that we do not throw away any material or leftover products.

Yes, shipping cost is added. How much you see when you get to the checkout.

Unfortunately, we do not offer express delivery.

The easiest way to do this is through our contact form. You will be directed there to all the information required. We comply with the Consumer Purchase Act and therefore require documentation for all complaints. For your safety and ours, we also keep all complaints written.

Yes, we offer international shipping for our products.

We respect your privacy and use secure encrypted protocols to protect your personal information. We do not share your information with third parties and use it only to process your order, market and communicate with you regarding your shopping experience.

Yes, you can cancel your order until it has been shipped. Please contact us.

Contact us and return the product within 14 days of its pick up. We will come back with a return shipping label. The customer are responsible for the return shipping cost. The product must be in original condition. Specially made trees according to your wishes have no right of return.

We strive to ensure that every customer is completely satisfied with their purchase. If you are not completely satisfied, please contact us within 14 days of receiving your order and we will assist you further.

Right now we offer card payment via Stripe , invoice with Klarna , Swish and PayPal .

Handmade wine charms are small decorative objects used to mark glasses and identify drinks at, for example, the dinner table or during social events. They are usually placed around the base of a glass to distinguish it from others.

Absolutely! Our handmade wine charms are popular choices as gifts for various occasions such as weddings, corporate events, birthdays and other special occasions.

You choose the type of charm you want, whether it should be a pearl, alternatively a gold or silver pendant. What colors you get on the beads and patterns on the charms will be a surprise.

To preserve the beauty and durability of our handmade glass markers, we recommend not putting them in the dishwasher, but cleaning them with a damp cloth.

To protect your handmade tree, we recommend storing it in a place where it is not exposed to direct sunlight or moisture. You may also consider storing it in a storage box or on a shelf where it is protected from dust and dirt.

We use high quality steel wire and different types of glass beads. All pearl pendants are made of glass or plastic and charms in silver or gold are made of stainless steel.

Yes, the trees can be kept outdoors as the steel wire is galvanized. However, we recommend that you place the tree under a roof and bring it inside during storms to reduce wear and tear.

All trees are made by hand to order. This means that it takes a few days before your particular tree is ready and can be sent away.

To ensure long-term durability, we recommend avoiding exposing the tree to extreme temperatures or humidity. The easiest way is to blow dust and dirt off the tree. We do not recommend that you try to wash it, or wipe it with a damp cloth, because then the tree may be damaged.

All trees are made by hand and will therefore vary slightly in size, number of branches and the exact colors of the beads. When we make our trees, we always keep the color scale within the same scale as the chosen color. The measurements given on the website are approximate, and the finished tree may vary slightly from these.

We use high quality, galvanized steel wire and glass beads to create our handmade trees. Black steel wire is coated with high quality black paint that lasts. Golden steel wire is made of aluminum and coated with fine quality gold paint.

Yes, to some extent. If you are going to bend the tree, it is important that you do not bend too much, because the steel wire then risks being damaged. Avoid twisting the wire around itself. With regular reshaping, there is a risk that the color of the pearls may rub off due to wear.

Absolutely! We offer specially designed trees for our customers. If you have any questions, just contact us .